What Customers Want … And Don’t Want
Customers want a good experience. A big part of that is exceptional customer service. Don’t confuse the two.…
Why Customer Service is Important: 15 Data-Backed Facts to Know
When your business is on a low budget, there are probably several functions that are high-priority when allocating…
Why every start up should be using Ticket based support system
Whenever I think or imagine startup all I think of is energy, enthusiasm. Now that a startup has…
What’s the Value of Good Customer Experience?
Have you ever put a dollar amount to a good customer experience? It turns out good customer service…
Why customer self-service is so important
It’s hardly news to say that the internet has revolutionized the way businesses and customers interact. Not only…
What is a ticketing system & why you need it
If you want to build a customer-centric company that’s focused on increasing value and growth for customers, it’s…
5 Reasons You Need a support Ticketing System
Using piecemeal solutions instead of a proper ticketing system to manage your service may be hampering your client…
Why Use Stames Instead of Email? Many Reasons
If you’re thinking of using Stames to manage your customers’ requests or problems, you’re probably wondering if this software…