Whenever I think or imagine startup all I think of is energy, enthusiasm.
Now that a startup has energy, enthusiasm, a good product or service what does it need to grow or offer better service? Better service means more business.
Ticket based support system have been in the market for donkey years, Most of us are already aware of it & how it works but something still stops us from using one, many a times we give reasons like we are too small to be using a ticket based support system, we don’t get too many emails, we manage well over email.