Press Release

Stames Sponsors International Customer Service Summit 2023 (ICUSS 23): Transforming Customer Service into Catalyst for Innovation, Profitability, and Growth

September 28, 2023

[Accra, 28th Oct. 23] — Stames, a leading omnichannel customer, sales, and team communications and messaging SaaS company, is proud to announce its sponsorship of the International Customer Service Summit 2023 (ICUSS 23). This premier event, themed “Customer Service: Catalyst for Innovation, Profitability, and Growth,” is scheduled to take place at the prestigious African Regent Hotel on the 11th of October, 2023.

The International Customer Service Summit has established itself as a pivotal platform for thought leaders, innovators, and professionals in the customer service industry. With a focus on transformative strategies and cutting-edge technologies, this event brings together experts who are redefining the future of customer service.

Stames is thrilled to be a key sponsor of this year’s summit, as the company aligns perfectly with the event’s objectives. Stames specializes in providing businesses with a comprehensive suite of software tools that empower them to revolutionize their customer service, sales pipelines, and messaging channels. By seamlessly integrating with popular platforms such as Facebook, Instagram, WhatsApp, email, and contact forms, Stames enables organizations to monitor, track, and respond to customer requests, queries, feedback, complaints, and orders across multiple channels and applications.

At the heart of Stames’ mission is the commitment to helping businesses deliver exceptional customer experiences. By leveraging Stames’ solutions, organizations can:

  1. Enhance Customer Satisfaction: Stames equips businesses with the tools to respond promptly to customer inquiries, leading to improved satisfaction and loyalty.
  2. Boost Sales and Revenue: The platform assists in streamlining sales pipelines, optimizing customer interactions, and increasing conversion rates.
  3. Achieve Seamless Team Communication: Stames fosters efficient internal communication, enabling teams to collaborate effectively to resolve customer issues.
  4. Harness the Power of Data: Stames provides valuable insights into customer behavior and preferences, empowering businesses to make data-driven decisions.

The International Customer Service Summit 2023 is an opportunity for professionals across industries to gain insights into the latest trends and innovations in customer service. Attendees will hear from industry experts, participate in engaging discussions, and network with peers who are shaping the future of customer engagement.

As a sponsor, Stames will have a dedicated booth at the summit where attendees can learn more about their cutting-edge SaaS solutions and how they can elevate their customer service and sales operations.

“We are excited to be a part of the International Customer Service Summit 2023,” said Constance Mensah, a Sales Executive at Stames. “At Stames, we believe that exceptional customer service is the foundation for business growth and innovation. We are committed to providing businesses with the tools they need to transform their customer service into a catalyst for success. This summit is a fantastic platform to share our vision and connect with like-minded professionals.”

Stames invites all attendees to visit their booth and discover how they can leverage Stames’ omnichannel capabilities to supercharge their customer service, drive profitability, and foster innovation within their organizations.

For more information about Stames and their suite of SaaS solutions, please visit

You Might Also Like